Privacy Policy | Raha Energia

Who we are

Raha Energia ("we", "us") is a trading house at K10 Grand, Sarabhai Campus, Vadodara, Gujarat 390007, India. Raha Green is our brand. This policy explains how we handle personal data on rahaenergia.com.

Data we collect

When you send an enquiry, we collect what you enter in the enquiry form: your name, company, business email, phone or WhatsApp number (optional), country, business type, enquiry type, products of interest, estimated quantity (optional) and your message, plus the page you sent it from and any campaign (UTM) tags in the link. We also process your IP address when you send the form, only to limit abuse and so that Cloudflare Turnstile can check the form is not being sent by a bot.

If you message us on WhatsApp, that conversation is handled by WhatsApp (Meta) under its own terms and privacy policy.

Google Analytics 4 (GA4), loaded through Google Tag Manager, uses cookies to measure how the site is used. Outside the European Economic Area, the UK and Switzerland, analytics runs by default. If you visit from the European Economic Area, the UK or Switzerland, analytics cookies are off by default and are set only after you accept them in the cookie banner. Wherever you are, you can reject or withdraw analytics at any time via Cookie settings.

Purpose

We use enquiry data only to reply to you, prepare quotes and samples, and follow up on your enquiry. Analytics data helps us understand which pages are useful and improve the site.

Legal basis

We process enquiry data on the basis of our legitimate interest in answering the business enquiries you send us. Under the DPDP Act 2023, this is a legitimate use: you give us the data voluntarily for the stated purpose of answering your enquiry. If you visit from the European Economic Area, the UK or Switzerland, analytics cookies are set only with your consent. Elsewhere, we use analytics on the basis of our legitimate interest in improving the site. Wherever you are, you can reject or withdraw analytics at any time via Cookie settings.

Retention

We keep enquiry emails for 24 months, then delete them. Analytics data is kept according to our Google Analytics retention settings.

Processors

We use these service providers to run the site:

GoDaddy, our email host, which delivers enquiry emails to us and your confirmation email to you.
Google (Google Tag Manager and Google Analytics 4), which measures how the site is used, subject to your cookie choice.
Cloudflare Turnstile, which protects the enquiry form from spam.
Vercel, which hosts the website.

International transfers

Some of these providers process data outside India and outside your country, including in the United States.

Your rights

Under India's Digital Personal Data Protection Act 2023 (DPDP Act 2023) and, where it applies, the GDPR, you can ask to access, correct or delete your personal data, withdraw your consent, and object to or restrict its processing. If we do not resolve a complaint, you can take it to the Data Protection Board of India under the DPDP Act 2023 or, where the GDPR applies, to your local data protection authority.

Contact us

For any privacy question or request, email us at trade@rahaenergia.com.

Cookie settings

You can change your analytics cookie choice at any time with "Cookie settings" in the footer of every page.